Privacy Policy & Terms of Use
PunchCloud OÜ
Fama tn 10\8, Ida-Virumaa, Narva Linn, 20303, Estonia
Reg. code: 12138287
Tel.: +49 322 218 53005
General Terms and Conditions for the Punchcloud.shop
1.GENERAL TERMS AND CONDITIONS
1.1 These terms of use limit the rights and obligations between customers of the www.punchcloud.shop online shop (hereinafter referred to as the Customer) and Punchcloud OÜ (hereinafter referred to as Punchcloud.shop) when concluding a transaction (purchase of goods/services). The exchange of goods/services shall take place on a legal basis.
1.2 All registered users of punchcloud.shop and guests wishing to purchase products are subject to these terms and conditions, the product prices, the product information and the legal acts of the Republic of Estonia.
1.3 Punchcloud.shop reserves the right to unilaterally amend the general terms and conditions of use of the www.punchcloud.shop online shop, to change the terms of sales and the prices. All changes shall take effect as soon as the information appears on www.punchcloud.shop .
1.4 If the Customer placed an order prior to the entry into force of the amendments to the terms and conditions, the purchase conditions in force at the time of the order will apply to that order, unless otherwise provided by law or these terms and conditions.
2. PRICING
2.1 All prices of the www.punchcloud.shop online shop are quoted in euros, dollars or pounds sterling and include the turnover tax.
2.2 The product/service prices do not include delivery. The cost of delivery depends on the delivery method chosen by the Customer and it is indicated separately on/ in the invoice.
2.3 Punchcloud.shop reserves the unilateral right to change product prices.
2.4 If the Customer has placed an order before the price of the service/good has changed, then in this case the Customer will receive the service/goods at the price in effect at the time of the order. Punchcloud.shop will not refund the difference in the price of the goods.
2.5 The price in effect for the goods/service being purchased is displayed in the shopping basket, when the order is placed.
3. PURCHASE AND PAYMENT OF GOODS/SERVICES
3.1 Punchcloud.shop sells, the Customer buys the offered goods/services in the online shop www.punchcloud.shop
3.2 When placing an order, the Customer has the right to choose a suitable method of payment (via internet bank, credit card, cash) and method of receiving the service/goods.
3.3 The purchase agreement concluded between the Punchcloud.shop and the Customer comes into force after the confirmation and 100% payment of the order. All concluded contracts are stored in the punchcloud.shop database.
3.4 When placing and paying for an order in our online shop, the Customer confirms that he has read the general terms of use, fully agrees with them and will comply with them.
3.5 Methods of payment:
Payment via the Internet by credit cards Visa, MasterCard, Maestro.
PayPal.
Bank: Swedbank.
3.6 Punchcloud OÜ is the main processor of personal data; Punchcloud OÜ transfers the personal data required for making payments to Swedbank payment centre.
4. DELIVERY AND TRANSFER OF THE GOODS
4.1 Once the transaction has been concluded (payment of the invoice for the service/goods), the order shall be completed and sent to the e-mail/postal address specified by the Customer.
4.2 The delivery times of the services/goods specified in the online shop at www.punchcloud.shop apply from the date of payment of the invoice and depend on the method and place of delivery.
4.3 If the Customer wishes to change the delivery address, the Customer shall notify the Punchcloud.shop at the earliest opportunity. If the order has already been sent to the specified address, the delivery location cannot be changed.
4.4 The prevention of delays and misunderstandings in the delivery of the service/goods depends on the accuracy and correctness of the data provided by the Customer. Punchcloud.shop shall not be liable for delays and misunderstandings arising due to inaccurate or incorrect data provided by the Customer when placing the order.
4.5 Punchcloud.shop reserves the right to make changes to the delivery conditions of the goods.
5. LIABILITY AND FORCE MAJEURE CIRCUMSTANCES
5.1 Punchcloud.shop is liable to the Customer for damages caused by the violation of the terms and conditions of the punchcloud.shop in accordance with the established legal acts of the Republic of Estonia.
5.2 The Customer shall be liable to Punchcloud.shop for damage caused by the Customer's violation of the terms and conditions of the punchcloud.shop in accordance with the legislation of the Republic of Estonia. The Customer shall be fully liable for the information provided and all consequences that may arise due to the data provided by them.
5.3 Neither party shall be liable to the other party for damage or delay in delivery of the order if this was caused by circumstances that neither party could influence or foresee (force majeure). Failure by the parties to fulfill their obligations under force majeure circumstances does not constitute a violation of these General Terms and Conditions.
5.4 Punchcloud.shop does not compensate for moral damages that may be caused by changes in delivery times, price changes, etc. within the scope of these conditions.
5.5 Punchcloud.shop shall not compensate the Customer for expenses caused by circumstances where the Customer incurs liability to third parties (beyond the control of Punchcloud.shop) under conditions contrary to these terms and conditions.
5.6 Punchcloud.shop shall not indemnify the Customer for lost opportunities caused by changes in prices, delivery times, etc.
5.7 Punchcloud.shop is not responsible for service interruptions, delays, errors and malfunctions resulting from third parties, service and postal companies, as well as disturbances resulting from force majeure (natural phenomena, power failure, etc.), which are beyond the control of gastronomia.ee
5.8 The maximum amount of compensation can be the cost of services/goods and delivery ordered by the Client in the e-shop www.punchcloud.shop
6. PRIVACY
6.1 When using the online shop www.punchcloud.shop , the Customer gives his explicit and deliberate consent to Punchcloud.shop to use the personal data provided.
6.2 Punchcloud.shop uses the data provided to carry out the services to the Customer and treats them confidentially without passing them on to third parties, except where this involves the delivery method chosen by the Customer and in cases provided for by law.
6.3 In matters not regulated by these terms and conditions, the Customer and the Punchcloud.shop shall be governed by the legislation and legal acts of the Republic of Estonia.
6.4 In case of disagreements or disputes in the performance of these terms and conditions, the parties shall first try to reach an agreement by means of negotiations. If the disputes arising from the agreement cannot be settled by negotiations, both parties (both the Customer and the Punchcloud.shop) shall have the right to turn to the Consumer Protection Board or the Court for protection of their rights.
7. FINAL CLAUSES
7.1 The laws and regulations of the Republic of Estonia shall apply to these general terms and conditions of use of the punchcloud.shop. If any provision of these terms and conditions is invalid, this shall not affect the validity of the other provisions of the contract and shall be replaced by another provision that comes closest to it in legal and economic terms.
7.2 All such matters shall be settled in accordance with the rules covered by the laws of the Republic of Estonia.